This Privacy Policy explains what personal information jillibb collects, how we use it, and how we keep it safe. We are committed to protecting the privacy of every player on our platform in the Philippines.
Last updated: June 2025 · Applies to all players in the Philippines
When you register and use the jillibb platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and the payment details you use to deposit or withdraw funds. We also collect account activity data such as login timestamps, device type, IP address, and betting history, which help us maintain platform security and detect unusual activity. In some cases, we may request a government-issued ID or other identity documents to verify your account in line with our Know Your Customer obligations under Philippine regulations.
We also collect technical data automatically when you access our platform, including browser type, operating system, referring URLs, and session duration. This technical information is used solely for platform performance monitoring, fraud prevention, and improving the overall user experience. We do not collect any sensitive personal information beyond what is strictly required for account verification and regulatory compliance. All data collection practices are aligned with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
The personal information we collect is used primarily to operate and maintain your account on the jillibb platform. This includes processing your deposits and withdrawals, verifying your identity, sending you important account notifications, and providing customer support when you need it. We also use your data to comply with our legal and regulatory obligations, including anti-money laundering checks and responsible gaming monitoring required under Philippine law. Without this information, we would not be able to provide you with a secure and compliant gaming environment.
We may use aggregated, anonymised data to analyse platform usage trends and improve our services over time. This type of analysis does not identify you personally and is used only to make the platform more responsive to the needs of Filipino players. We will never use your personal data for unsolicited third-party marketing, and we will not sell, rent, or trade your information to any external party for commercial purposes. If we ever need to use your data for a purpose not described in this policy, we will notify you and seek your consent before doing so.
jillibb does not sell, rent, or disclose your personal information to third parties for their own commercial use. However, we do work with a limited number of trusted service providers who assist us in operating the platform — including payment processors, identity verification services, and IT infrastructure providers. These partners are contractually required to handle your data securely and only for the specific purposes for which they have been engaged. They are not permitted to use your data for any other purpose, and they must comply with applicable Philippine data protection laws.
We may also be required to disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies if we receive a lawful request or are under a legal obligation to do so. In such cases, we will disclose only the minimum information necessary to satisfy the legal requirement. We will notify you of any such disclosure where we are legally permitted to do so. Outside of these limited circumstances, your personal data remains strictly within the jillibb platform environment.
Under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal information held by jillibb. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated information on your account. You also have the right to object to the processing of your data in certain circumstances, and the right to request erasure of your data where it is no longer necessary for the purposes for which it was collected.
To exercise any of these rights, you may contact our support team using the email address provided in the footer of this page. We will respond to all data subject requests within a reasonable timeframe and in accordance with our obligations under applicable law. Please note that some requests may be subject to limitations where we are required to retain data for legal, regulatory, or security reasons. We are committed to handling all such requests fairly, transparently, and without undue delay.
jillibb takes the security of your personal information seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel only, and all staff who handle personal data are trained on their data protection responsibilities. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats.
Despite our best efforts, no online platform can guarantee absolute security. If you become aware of any unauthorised access to your account or suspect that your personal data has been compromised, please contact us immediately so that we can take prompt action. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authority as required by law. We are committed to responding to any security incident swiftly and transparently.
If you have any questions about this Privacy Policy or how jillibb handles your personal data, our FAQ page covers the most common queries. You can also review our Terms and Conditions or Responsible Gaming page for more information.